Shipping Information

Shipping Time
Our products are shipped either from our German warehouse or directly from our manufacturers abroad.

πŸ“ Products from the German warehouse: 2–4 business days
πŸ“¦ Products from abroad (e.g. Asia): approx. 7–15 business days

The exact delivery time can be found in the respective product description.

πŸ” Returns & Complaints

As we work with external partners in a dropshipping model, special conditions apply to returns.

A return is possible if:

  • the delivered item is damaged or defective,
  • an incorrect item was delivered.

In these cases, please contact us within 5 days of receiving the goods with photos of the damage at:
πŸ“© kontakt@lililoom.de